Questions parents and students ask us
Cannot find your answer? WhatsApp us. A real person replies.
Resits
Can I resit a subject I failed?
The rules depend on the exam body and the level. Tell us your exam and we will point you to the official rules.
Can I resit as a private candidate?
Rules for private candidates come from the exam body. Check the official notice for deadlines and documents, or ask us.
How soon should I start preparing for a resit?
As early as you can. Count the weeks to your exam and we will help you plan backwards. Our calm 5-step plan shows how.
Do you promise I will pass?
No. No honest tutor can. We promise a clear plan, regular practice and honest feedback.
Other schools
I go to another school. Can I still join?
Yes. Most students do. You add EATTC around your school hours.
Will you tell my school?
This is about your privacy, so ask us on WhatsApp and we will answer before you enrol.
What if my school timetable changes?
Tell us your new timetable and ask us about class times.
Fees
How much does it cost?
Message us for the current fee schedule. See the Fees page for the packages.
Is there a registration fee?
Ask us on WhatsApp. Message us for the current fee schedule.
How do I pay?
Message us for the current fee schedule, with the ways to pay.
Do you give discounts for brothers and sisters?
Message us for the current fee schedule.
Timetable and classes
When are classes?
Ask us about class times. Tell us your school timetable and your level.
Is it a group or one-to-one?
Ask us on WhatsApp what is available for your level and subject.
What subjects do you teach?
Tell us your subject and level.
Tests
What is the diagnostic test?
A test that shows what you know and what to fix first. Message us for the current fee schedule.
Can I just take the monthly tests?
Ask us on WhatsApp whether monthly tests only is available. Message us for the current fee schedule.
How do I get my marks?
Ask us on WhatsApp how and when you get your marks.
Safety and privacy
Is my child's information safe?
We only collect what we need and do not share it. We do not publish names, photos or marks without written permission. See Privacy.
Can my child come alone?
Ask us on WhatsApp about visiting. A parent or guardian is welcome to message us first.